Design Research- Less Literate Communities

2016-18

 

Context Designed and conducted primary user research and analysis to identify insights for product development and experimental studies. I explored and interacted with users who were less literate, users with visual impairment, and enterprise users within the organization for various research studies.

 
 

Outcome ( Research Papers)

  • Participatory Design of Vaccination Services with Less-Literate Users. HCI (30) 2017: 301-308

  • A Critique on Participatory Design in Developmental Context: A Case Study. HCI (11) 2017: 647-658

  • Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users. INTERACT (4) 2017: 3-22

  • Modeling Less-Literate User's Choices of Smartphone Authentication Modes. INTERACT (4)2017: 496-500

 
 

Methods

I did field research using elicitation techniques like Contextual Inquiry, Shadowing and Rapid Ethnography Techniques. I designed and conducted participatory design workshops to collect data which contributed to the ongoing larger research at the lab.